Textbook Return Policy
For each semester, the last day to return textbooks to get a 100% refund is Monday after the Add/Drop date for that semester. The textbooks must be in the same condition they were purchased and be accompanied by a receipt.
Clothing, Gifts, and School Supplies Return Policy
Items can be returned within 30 days of purchase with the original receipt. Items must be returned in the same new condition in which they were purchased.
General Books (Trade books, non-textbook) Return Policy
General books are returnable within five (5) days of purchase with the original receipt. Books must be in the same condition as when they were purchased.
Electronics Return Policy
Computer software and electronic merchandise is returnable within 5 days of original purchased accompanied by original receipt. It must be unopened and in new condition. Defective items may be exchanged for the same item or returned for store credit. Custom and personalized orders made specifically for you are non-returnable.
- Activated e-books and access codes
- Bookstore gift cards; not returnable or refundable for cash
- Opened consumable items like batteries, ink, and items that are damaged, unsanitary, or missing major components.
- Custom orders
Unless otherwise indicated, reimbursements are in the same method used to pay for the item.
How to Return?
Subject to the conditions stated above, return your items and a copy of your receipt to:
2905 Providence Drive
Anchorage, AK 99508